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Hospital & clinic management

Registration to discharge on one patient record — OPD, IPD, lab, pharmacy and billing that reconcile with each other.

Hospital software is judged at two counters: reception at eight in the morning, and billing at discharge. If registration is slow the queue never recovers, and if billing cannot reconstruct the charges the argument happens in front of the family. We build for both.

What this covers

  • Patient registration with a permanent MR number and full history
  • OPD appointments, tokens, queue display and consultant scheduling
  • IPD admission, bed and ward management, and discharge summaries
  • Laboratory: order, sample tracking, result entry and report printing
  • Pharmacy: stock, expiry tracking, dispensing and indent to store
  • Billing for cash, panel and insurance, with claim documentation

One record, every department

Consultation notes, lab results, radiology reports, medicines dispensed and charges live on one patient record. A doctor sees the history without hunting for a file; billing sees every charge without chasing departments. Records are retained and searchable for as long as regulation requires.

Panels and claims

Corporate panels and insurance are where hospitals leak revenue. The system holds each panel's rate list and coverage rules, applies them at the point of charge, and assembles the claim file with the documents attached — so rejections drop and reconciliation stops being a monthly argument.

The essentials

Best forHospitals, clinics, diagnostic centres and polyclinics
Timeline10 weeks to 6 months depending on departments covered
DeploymentOn-premise with local network resilience, or private cloud
EngagementPhased fixed price, department by department
SupportOn-site go-live support and a 24/7 escalation path under contract

Included as standard

The details that decide whether it works.

Role-based access

Doctors, nurses, lab staff, pharmacy and accounts each see their own scope.

Machine interfacing

Lab analyser integration where the equipment supports it.

Doctor share

Automatic calculation of consultant and referral shares.

Queue display

Token screens for OPD waiting areas.

Audit trail

Every edit to a clinical or financial record is logged with the user.

Daily reports

Census, revenue by department, and outstanding receivables.

Start here

Have a system in mind? Let's scope it together.

Send us a short brief. You get a written scope, a fixed timeline and a clear price — no obligation to proceed.